Ilona's Story

Ilona was at university doing a law degree – when she got home she needed to earn some money. She started working as a care worker for another care company – that was it, Ilona stayed in the sector and didn’t return to university as she had so much job satisfaction. She enjoyed seeing people, making their lives better and enabling them to remain in their own homes.

For Ilona, the most rewarding part of her job is making a difference! Identifying the positive changes in people that happen because of the care we provide. Ilona has been working for Crossroads Central and East Gloucestershire for 5 years now – 2 years as a Support Worker and three years as a Senior Support Worker.

As part of Ilona’s role she has ongoing training and development plan which means that she is constantly refreshing her knowledge and  learning new skills.  Having  recently undergone risk assessment training and her  level 3 in medication means she can now  act as an on call manager.  Ilona’s  employer gives her  support and encouragement to continue to learn and grow in her role within the organisation making her feel valued and giving job satisfaction. The next training course Ilona is booked on will enable her to become a Parkinson’s UK trainer and share this knowledge with other members of staff.

For Ilona no two working days are the same, she could be out supporting clients, doing risk assessments, medication reviews, staff supervisions – it’s quite a busy job and keeps her active.  “If you were considering a job in care, I would suggest that you go for it, as it is one of the most rewarding things that you can do. It’s not always easy, but the positives far out way the negatives when you are making such a positive difference to someone’s life.”



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