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What is a care and support worker?


A care and support worker provides support to adults of all ages including those with learning disabilities, physical impairments, dementia and mental health.

They support people to:

  • remain independent in their own homes
  • live in residential or nursing care homes
  • be part of their community

Work can include personal care, assisting with domestic jobs in the home, getting people involved in activities, helping people access services in their community or liaising with a care home resident’s family.

A care and support worker needs to be able to listen, empathise and communicate well. They also need common sense, resilience, patience and flexibility.

Employers provide essential training and offer support to gain recognised qualifications. The qualifications are work based and recognised by all employers within health and social care.


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